'Tours and Attractions' includes without limitation day tours & sightseeing, experiences, adventure sports, theme/amusement parks, attractions, boat tours, guided tours or any other service/product booked on the Tours and Attractions section of the Website.
The provider of the Tours and Attractions will be referred to as 'Supplier', who/which shall be solely responsible for provision of the products/services booked by the User. SB acts only as the intermediary helping the User to make bookings on the Website. The descriptions, photographs, and other content for the respective Tours and Attractions originate from the respective Suppliers. We therefore have no direct influence on such content.
BOOKING & USE OF SERVICES
All bookings are subject to availability and confirmation by the Supplier.
Prices may fluctuate and are only final upon payment confirmation.
You are responsible for ensuring compliance with all Supplier conditions, including amongst others like age restrictions, dress codes, medical requirements and any special requirements.
ROLE OF MMT AND LIMITATION OF LIABILITY
SB's role is limited to facilitating the procurement of a Tour and Attraction by the User from the Supplier. The transaction or the service fulfilment relation is always between the User and the Supplier.
SB shall not provide pick up and drop facility for any Tour and Attraction unless otherwise explicitly mentioned in the confirmation of the reservation.
SB shall not be liable or responsible for:
Any damage or loss, injury, accident, death, breakdown, irregularity, delay/change in schedule, cancellation without cause, inaccurate information, deficiency of service/product, or cancellation due to conditions not under the control of Supplier
The health, safety and well-being of the User in the course of availing the Tour and Attraction or thereafter
Any incidental or ancillary services which is directly purchased by the User from the Supplier
Any incorrect information provided by the Supplier
The maximum liability of SB under any scenario will be solely limited to refund of booking amount which was received by SB for reservation of the Tour and Attraction subject to receipt of the same from the Supplier.
RESPONSIBILITIES OF THE USERS
The User agrees to comply with the terms and conditions of Supplier in addition to SB's User Agreement and Terms of Service.
The User will be required to present the booking/confirmation voucher issued by SB in order to avail the Tour and Attraction.
The User must provide accurate information and shall further be in possession of valid documents viz. identity proof, address proof, passport in case of Tour and Attraction booked outside India or any other document as specified by the Supplier in order to utilize the Tour and Attraction booked.
Resale, transfer or commercial use of the Activities purchased is strictly prohibited.
The User is responsible for ensuring to be present for the Tour and Attraction at the scheduled time. Refunds for no-show will be at the sole discretion and as per the policy of the Supplier.
The User may be required to sign a waiver/consent form, safety procedure form, medical declaration or any other document before availing the Tour and Attraction as and where mandated by the Supplier as a pre-condition to availing a ‘Tour and Attraction’.
The User should ensure that he qualifies all the eligibility criteria for availing the Tour and Attraction including but not limited to age limit, weight limit, medical conditions etc. User understands that in case he is found unfit or illegible for the Tour and Attraction, Supplier may or may not allow the User to avail the said Tour and Attraction.
PAYMENTS FOR BOOKINGS, AND CANCELLATIONS
Reservations will be subject to cancellation and refund policies of the Supplier which may vary from time to time.
Changes or cancellations must be made through the Website. Refunds, when applicable, will be processed using the original payment method.
Supplier may modify or cancel a Tour and Attraction due to unforeseen circumstances. In such cases, SB will inform you and facilitate a refund or rescheduling where possible and as provided by the Supplier.
SB may charge applicable taxes or service charge, convenience fees etc. wherever applicable which are not refundable upon cancellation or no show.
SB shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, war, civil unrest, or governmental actions. Refunds for Tours and Attractions booked and not provided by the Supplier will be made as per the policy of the Supplier and as provided by the Supplier to SB.
